Frequently Asked Questions
General Information
What separates Fast Fit Foods from other meal prep companies?
Unlike other meal prep companies, our company is dedicated to helping our customers achieve an affordable, convenient, and deliciously healthy lifestyle. We take the hassle out of meal prepping by giving our customers flexibility in curating their meals to their tastes, but also their nutritional needs.
Fast Fit Foods is different from meal kit companies. Our meals are carefully and freshly prepared daily, offering a perfect balance of macronutrients to ensure that both you and your body are satisfied while enjoying Fast Fit Foods' meals. Fast Fit Foods ensures that whatever meal plan you choose, our meals will keep you on track for the results you desire. See our about page for further information on the ingredients we use.
Who do I contact about press inquiries and job openings?
For all press inquiries and job openings, please contact info@fastfitfoodsco.com.
Can I buy gift cards?
We do not currently support gift cards. If you would like to buy meals on behalf of someone else or give them an online account credit, we would be happy to assist you.
How does your recycling initiative work?
Fast Fit Foods is committed to a healthy and sustainable lifestyle, so we encourage our customers to recycle their used meal containers. This being said, we recognize that this may not be possible for everyone, so we are both happy and willing to recycle your used meal containers for you.
To have your containers recycled in-store, bring your used meal containers with you when you visit one of our locations, and we will handle the recycling for you there.
If you are not able to recycle your containers in-store, we ask that you responsibly dispose of them.
What do I do if there is an error with my order?
If there is an error with any of your meals, please do not hesitate to contact info@fastfitfoodsco.com.
Pick Up and Delivery
How can I get my food?
At Fast Fit Foods, we offer two convenient options for getting your food. When placing your order online, you can choose to either have your meals delivered to your doorstep or to pick your meals up at a Fast Fit Foods on Fillmore and Nevada.
How does pick up work?
To pick up your meals from our Fast Fit Foods store, select the pick up option upon checkout. As always, there is no fee for picking up your meals.
For further information about pick up times and locations, please visit our pick up and delivery page.
How does delivery work?
To have your meals delivered, select the delivery option upon checkout. Please keep in mind that there is a $7.99 fee for delivery in Colorado Springs.
All deliveries are made between 1:30pm and 7pm, Tuesday through Friday. Our drivers will contact you when they are on their way to your location. Please note we do not make deliveries on-base to Peterson, Ft. Carson, or the AF Academy.
Please keep in mind that if you are unable be at the delivery location during your delivery window your meals will be left at your doorstep. You may leave a cooler outside if you choose, and our drivers will place your meals inside it. Once your food has left the possession of our delivery drivers, Fast Fit Foods will not be held liable for anything that happens thereafter.
For further information about delivery times and locations, please visit our pick up and delivery page.
Who do I contact if I need my meals held for a later pick up?
If you are unable to pick up your meals at the date and time that you originally selected, immediately contact info@fastfitfoodsco.com.
Hours and Locations
Where is Fast Fit Foods located?
Fast Fit Foods has two convenient locations in Colorado Springs.
Our Stetson Hills (North) store is permanently closed
Our Fort Carson (South) store is permanently closed
Our Fillmore (Central) store is located at:
3018 N. Nevada Ave., Ste 100
Colorado Springs, CO
80907
What are your hours of operation?
Stores are open 10am to 7pm, 7 days a week.
For further information regarding hours of operation and locations, please visit our locations page.
Getting Started
I'm interested in ordering Fast Fit Foods, how soon can I get started?
New customers can set up their profiles and submit their first orders within minutes. After submitting a new order, a detailed confirmation email will be sent to the customer.
Since we prepare all of your meals fresh, please allow 48 to 72 hours for your order to be prepared for pick up or delivery.
Is ordering online my only option to get Fast Fit Foods?
At Fast Fit Foods, we strive for convenience. So, while many of our customers choose to order their meals online, just as many choose to take advantage of our in-store grab-and-go coolers.
If you prefer not to order your meals online, or you're looking to get some meals to hold you over until your next pick up or delivery, stop by our store to stock up on Fast Fit meals from our grab-and-go coolers.
Please keep in mind that our grab-and-go coolers' stock is limited, so hurry in before your favorite meals are gone!
Eating and Reheating
How do I reheat my meals?
Reheating your Fast Fit food is easy!
For refrigerated meals, we recommend reheating your meals for 2 to 3 minutes in the microwave, mixing your food halfway through the reheating process.
For frozen meals, we recommend reheating your meals for 3 to 5 minutes in the microwave, mixing your food halfway through the reheat process.
For further information regarding reheating your meals, please visit our how it works page (Step 4).
What order should I eat my meals in?
The order in which you eat your meals is just a matter of preference. Since breakfast is the easiest meal to digest, we suggest that you make any Fast Fit Foods' breakfast meals your first meal of the day.
Lunch and dinner meals can be eaten interchangeably, and our snacks can be eaten at any time of the day and in between meals.
We recommend spacing your meals out and eating every few hours.
What is the lifespan of my meals?
Our meals are best if eaten between 3 to 6 days from the day that they're prepared.
If you choose to freeze your meals after recieving them, your meals will be best if eaten anywhere between 7 to 14 days.
Subscriptions
What if I do not want a subscription?
At Fast Fit Foods we offer a few options for our customers. Our meal prep subscriptions are our best-sellers, but you're free to purchase meals à la carte. - no subscription necessary.
How do I pause my subscription?
You're free to temporarily pause your plan for up to two weeks at a time. This can be done in your customer portal online. Please request any subscription pauses 48 hours before your next billing cycle.
If you any need help pausing your subscription, please do not hesitate to contact info@fastfitfoodsco.com.
What is your cancellation policy?
All subscription cancellations must be made in your Fast Fit Foods account. If you wish to cancel your subscription, log into your customer portal and cancel your subscription.
Please keep in mind that the meals from your subscription will be delivered for the current billing cycle prior to the cancellation.
Dietary Restrictions
What is your food allergy policy?
At Fast Fit Foods, we use a wide variety of ingredients to keep our menu fresh and exciting. Because of this, we can not guarantee that your food will be allergen-free. While we would love for everyone to be able to live a Fast Fit Food lifestyle, we can not recommend our meal service to anybody who has moderate to severe food allergies.
Do you offer vegetarian options?
Yes! We always have vegetarian meals available on the menu, even if they don't appear on the menu preview. If you don't see something you'd like, just give us a call and we would be happy to tell you what we have in stock or to place an order for delivery and cook you what you want to eat.
I'm keto or watching my macros. How can you help?
Fast Fit Foods carefully measures all of our portions and labels each meal with macronutrient quantities. All keto meals are labeled on our online menu. If you want to replace a side dish, for example swapping veggies for rice, and do not see the option you want on the online system, just give us a call and we would be happy to do it for you. Bulking up? Double portions are also available.
Is your food a good choice for senior citizens?
Yes. For seniors who can't or don't want to cook, our fresh food is a much better choice than frozen meals from the supermarket. Those meals are loaded with sodium and preservatives, and do not offer balanced nutrition. Fast Fit Foods loves our senior customers and offers a personal touch in-store and a convenient delivery option. If a senior in your life would appreciate fresh food, give us a call and we can help you get started.
Payments
What payment options do you offer?
At Fast Fit Foods, we accept all major debit and credit cards and Apple Pay for purchases made online.
For purchases made in stores, we accept all of the above payment methods and cash.