Privacy Policy

1. Introduction

Fast Fit Foods Holdings LLC, doing business as Fast Fit Foods ("F3," "we," "us," or "our"), operates the website www.fastfitfoodsco.com, the ordering platform at ordering.fastfitfoodsco.com, and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, place orders, or otherwise interact with our Services.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you create an account, place an order, or contact us. This may include:

• Full name (first and last)
• Email address
• Phone number
• Mailing or delivery address
• Payment information (processed securely through Stripe; we do not store full card numbers)
• Dietary preferences and allergen information (when you choose to save them)
• Any other information you choose to provide (e.g., order notes, feedback)

Information Collected Automatically

When you access our Services, we may automatically collect certain information, including:

• Device and browser type, operating system, and version
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation paths
• Referring website or source
• Cookies and similar tracking technologies

Third-Party Analytics and Tracking

We use the following third-party services to analyze usage and improve our Services:

• Google Analytics (GA4) — for website traffic analysis and user behavior insights
• Google Tag Manager (GTM) — for managing analytics and marketing tags
• Meta Pixel (Facebook/Instagram) — for measuring advertising effectiveness and delivering relevant ads
• CrazyEgg — for heatmap and scroll-tracking analysis to improve user experience

These services may collect information about your online activities over time and across different websites. You can learn more about opting out of interest-based advertising at www.aboutads.info/choices.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your meal orders, including pickup and delivery coordination
• Send transactional communications such as order confirmations and pickup/delivery status updates via SMS text message
• Create and manage your customer account
• Process payments securely through our payment processor (Stripe)
• Improve our website, ordering experience, and meal offerings
• Respond to your inquiries, comments, or customer service requests
• Send promotional communications (only with your consent; you may opt out at any time)
• Analyze website usage patterns to optimize performance and user experience
• Comply with legal obligations and protect our rights

4. SMS/Text Message Communications

By providing your phone number during the checkout process on our ordering platform, you consent to receive transactional SMS text messages from Fast Fit Foods. These messages may include:

• Order confirmation with your order number, pickup/delivery date, and total
• Order status updates (e.g., "Your order is ready for pickup")
• Delivery notifications (when applicable)

Message frequency: You will receive 1–3 messages per order placed.

Message and data rates may apply. Your carrier's standard messaging rates apply.

Opt-out: You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive one final confirmation message. You may also contact us at info@fastfitfoodsco.com to opt out.

Help: Reply HELP to any message for assistance, or contact us at info@fastfitfoodsco.com.

We will not use your phone number for marketing or promotional SMS without your separate, explicit consent.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our business, including payment processing (Stripe), SMS delivery (Twilio), analytics providers, and hosting services. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect the safety, rights, or property of Fast Fit Foods, our customers, or the public.

6. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment information is processed through Stripe's PCI-compliant infrastructure and is never stored on our servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account or request that we no longer use your information, please contact us at info@fastfitfoodsco.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver targeted advertising. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Services.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to opt out of SMS text messages by replying STOP

To exercise any of these rights, please contact us at info@fastfitfoodsco.com.

10. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Fast Fit Foods Holdings LLC
Colorado Springs, CO
Email: info@fastfitfoodsco.com
Website: www.fastfitfoodsco.com